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1. Do I take my Big Blue Container to the curb or to the alley?

To the curb. The only exceptions are in areas where front lawns are too steep, where streets are too congested, or where access to the home is in the rear. Note: These homes will now place their recyclables in the alleys along with their Big Blue container.

2. How do I know if I’m an exception to the curb rule?

Check to see if your alley, street, or block is listed by calling the Citizen Service Center at 540-853-2000, Option 1.

3. What if I am physically challenged and unable to get my container to the curb or alley?

Ask for assistance. Assistance to the physically challenged (door-side service) is available to anyone who needs it, as verified by your physician. To request help, call the Citizen Service Center at 853-2000 or use the