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1. How do I contact the City Council Members?

Council Member's contact information can be found on City Council's webpage or by contacting the City Clerk's Office at (540) 853-2541.

2. Who is the Council Member for my area?

The Roanoke City Council is comprised of six Council Members and a Mayor elected at large. Any Council Member or the Mayor may be contacted with regard to City issues and citizen concerns.

3. When and where are Roanoke City Council meetings held?

Roanoke City Council meets at 9:00 a.m. and 2:00 p.m. on the first Monday of each month and at 2:00 p.m. and 7:00 p.m. on the third Monday of each month. If the meeting date falls on a holiday, the meeting will be held on the following Tuesday.

Roanoke City Council meetings are held in the City Council Chamber which is located in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., Room 450.

4. What is the procedure to appear before City Council? Do I need to complete a form?

Citizens may address any agenda item(s), public hearing and non-agenda items during the regular meetings of Council which are held on the first and third Mondays.

Citizens who wish to speak may register on the date of the meeting at the entrance of the City Council Chamber before 2:00 p.m. Citizens may also pre-register by calling the City Clerk's Office at (540) 853-2541, Monday through Friday, (8:00 a.m. - 5:00 p.m.), prior to and including the date of the Council meeting.

Speaker forms will not be accepted for the Council Meeting once the meeting has convened. Any material needing to be distributed to City Council Members must be reviewed by the City Clerk before the start of the meeting.

Speakers appearing before City Council will not be allowed to: Campaign for public office, promote private business ventures, engage in personal attacks, use profanity or vulgar language. Speakers who violate these rules will be declared out of order and shall immediately yield the floor and be seated.

5. How can I obtain an Ordinance or Resolution adopted by City Council?

Copies of ordinances and resolutions can be researched and printed from City Clerk Online or by contacting the City Clerk's Office at (540) 853-2541.

6. How do I apply to serve on a Council-Appointed Board, Commission, Committee or Authority?

Applications to serve on a Council-Appointed Body can be picked up and submitted at the City Clerk's Office located in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., Room 456 or apply online here.

7. What is the procedure to rezone a property, alter or vacate a street or an alley?

The applicant must obtain an application from the Office of Planning, Building and Development as well as meet with staff of the Office of Planning, Building and Development, to determine that all filing requirements have been met and that all information contained in the application is correct.

The Office of Planning, Building and Development shall determine the required fees. A statement determining compliance with the Zoning Ordinance will be prepared by the Secretary or Agent to the City Planning Commission and attached to the application.

The applicant is responsible for any and all advertising costs incurred for advertisement of applications for public hearings before the City Planning Commission and City Council and will be billed by the City or the local newspapers for such costs.

For further information, please contact:

Tina M. Carr, Secretary, Roanoke City Planning Commission at (540) 853-1730

8. What is the procedure to apply for real estate tax exemption?

Any organization planning to seek tax-exempt status for its real and/or personal
property must first request in writing on the organization’s letterhead a determination
from the Commissioner of the Revenue whether the organization is already eligible for
tax-exempt status by classification or designation per Title 58.1, Chapter 36 – Tax
Exempt Property, of the Code of Virginia (1950), as amended. The organization must
include a written description of the intended use of the property for which tax exemption
is being requested.

The Commissioner of the Revenue will respond to the organization in writing after a
determination of tax-exempt status has been made. If the organization is already
eligible for tax-exempt status and the intended use of the property is determined to be
consistent with the mission of the organization, the organization will be so informed in
writing.

For further information, please contact:

Commissioner of the Revenue's Office at (540) 853-2521
City Clerk's Office at (540) 853-2541