As soon as your call is received, the information is sent to the appropriate agency for dispatching. All calls must be prioritized to insure the safety of the citizens and the responding personnel. Calls that occurred earlier in the day may be held so more urgent calls may be dispatched first.
Some situations are more urgent than others. Most often these calls are calls in progress, such as breaking-and-entering, assaults, and suicide attempts. All calls involving weapons are considered urgent calls and are dispatched immediately. Weapons can consist of objects such as guns, knives, baseball bats, broom handles, bottles, and razors. All weapons pose a threat to citizens as well as the responding personnel. It is very important to tell the dispatcher if a weapon is or was involved in the emergency.