How do I update or remove my notification preferences and contact information used by Star City Alerts?

Follow the below steps to change your Star City Alerts preferences (for example, to reduce the number of messages of a certain type, or to change the contacts used for each kind of message):

1. Go to Login page for Star City Alerts 

2. Login using your Star City Alerts username and password (If you’ve forgotten these, follow the instructions on the page under “Forgot Username or Password?”)

3. Once signed in, click the ‘Preferences’ tab at the top

4. Under ‘Notification Preferences’, you can make changes to both the phone numbers and email addresses on which you want to receive Star City Alerts messages by clicking or unclicking the checkboxes

5. You can also choose what alerts you want to receive and the method you wish to receive them by (text, voice, email)

a. For example, if you wish to turn off all messages regarding Transportation Disruptions, simply uncheck the box to the left of “Transportation Disruption”

b. If you wish instead only to receive emails for Transportation Disruption notifications, instead uncheck the “Text” and / or “Voice” choices, so that only “Email” remains checked

Show All Answers

1. What is Star City Alerts?
2. Why should I sign-up for Star City Alerts?
3. How does it work?
4. How much does it cost?
5. Can you guarantee that I will receive notification if I register?
6. How do I sign-up for Star City Alerts?
7. Who can sign-up for Star City Alerts?
8. I don’t own a computer – who can help me sign-up for Star City Alerts?
9. What types of alerts will I receive?
10. Can I call the alert phone number back or reply back to the email?
11. When will I start receiving alerts?
12. How do I update or remove my notification preferences and contact information used by Star City Alerts?
13. How often will I receive alerts?
14. How does the Star City Alerts system respond to busy signals or no-answer situations?
15. Will my information be disclosed or shared?
16. What precautions are taken to protect personal contact information stored in the Star City Alerts system?