How can callers who don't speak English use 911?

The E-911 Center uses a third party language translation service to provide a translator for the language needed. The translator will stay on the line throughout the call to relay information between the caller and the dispatcher. This service is paid for by the City of Roanoke.

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1. How can hearing impaired callers use 911?
2. How can callers who don't speak English use 911?