Roanoke, VA – In response to the National Weather Service’s forecast for snow in the Roanoke area over the next few days, the city reminds residents to direct calls for service and information related to weather conditions to the appropriate offices that can best respond to these needs:
- Calls or texts to 911 should be reserved for medical, fire, or police emergencies only.
- To report power outages, call AEP at 800-956-4237.
- To report problems with water mains in the city, contact the Western Virginia Water Authority at 853-5700.
- If Valley Metro buses transition to snow routes, information will be available at 540-982-2222 or on the Valley Metro website at www.valleymetro.com
More information about the city's snow removal process is available at www.roanokeva.gov/snow.