Roanoke, VA – The Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) has awarded the City of Roanoke’s E-911 Center with its third re-accreditation. The E-911 Center received initial accreditation in 2008. The agency also underwent a successful Gold Standard Assessment and received the designation of "Accreditation with Excellence."
The award represents the culmination of self-evaluation, concluded by a review from independent assessors and CALEA’s Commissioners. The E-911 Center is required to maintain continuous compliance throughout the award period. CALEA is a professional organization which maintains set standards as they relate to the agency's ability to comply with state-of-the-art standards in policy, procedures, administration, operations and training.
“Providing the highest quality of services for citizens is a top priority for local government, and through its re-accreditation the E-911 Center has once again proven its commitment to meet this goal," said City Manager Chris Morrill. "Roanoke is proud to have its public safety agencies – Police, Fire, Sheriff, and E-911 Center – recognized for professional excellence in the standards, policies, and procedures that guide their everyday operations.”
To learn more about Roanoke’s E-911 certification, contact Sonya Roman, E-911 Manager, at [email protected] or call 853-2945.