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Support Services Division
The goal of the Support Services Division is essentially the same as that of the Jail Security Division. However, the functional role is to provide support to the Jail Security Division through providing services to inmates housed in the Roanoke City Jail. There are 3 objectives that have been established to assist in accomplishing the goal of the Jail Services Division:
- To provide programs and procedures based on positive correctional goals instead of punitive objectives, to ensure no inmate is discriminated against because of:
- Color
- Creed
- Economic status
- National origin
- Political belief
- Race
- Sex
- To ensure all offenders are afforded respect and due protection of all civil and legal rights
- To provide adequate and efficient medical and dental services based on sound moral and legal opinions and established medical practices
A total of 31 full time and 15 part time staff members are divided into a division of support services. The division is commanded by the Chief Services Officer, who holds the rank of captain. The Chief Services Officer is assisted by the Assistant Chief Services Officer, who holds the rank of lieutenant. The services division administers Inmate Programs which include:
- Mental Health Unit
- Canteen Services
- GED Program
- Inmate Counseling
- Library Program
- Maintenance
- Medical Sections
- Property/Laundry
- Recreation
- Special Education
- Discharge Planning/Re-entry
- Religious Services
The medical section is operated by NaphCare and is staffed by 24 medical personnel including a part time jail physician, full time psychiatrist, part time dentist, Health Services Administrator and assistant administrator, registered nurses and licensed professional nurses, dental assistants, a secretary and records clerk. Nurses are assigned to the jail 24 hours a day.
The Jail Services Division also has the assistance of 3 full-time substance abuse counselors employed by Blue Ridge Behavioral Healthcare.
Contact Us
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Major John WilliamsCommander
Phone: 540-853-1753
Support Services Division
324 Campbell Avenue SW
Roanoke, VA 24016Phone: 540-853-2621