Knox Box Program

In order to allow rapid entry to properties for firefighters, the Roanoke Fire-EMS Department uses a designated key box and proprietary key system, utilizing the Knox Rapid Entry System (KRES). The following type properties are required to utilize the KRES system:
  • Buildings equipped with fire sprinkler systems and/or fire alarm systems monitored by an outside Central Station
  • Buildings with elevators
  • Commercial businesses that use, store, manufacture or process on site hazardous materials that must be reported under Title III of the Federal Super Fund Amendments
  • Gated Communities
  • High-rise buildings
  • Other properties or structures where fire department access would be delayed as determined by the fire or code official
Knox boxes shall be installed preferably at the main entrance, and at a location and height that allow them to be readily accessible. Circumstances such as the size of the property, nature of any hazards, etc., may warrant the need for additional boxes to be located on the same property.

The number and sets of keys shall be determined based on the following criteria:
  • 1 story building: 1 set
  • 2-3 stories: 2 sets
  • 4-6 stories: 3 sets
  • High-rise: 5 sets
  • Large Assembly: Up to 5 sets
Note that a "set" of keys could be 1 master key to all entrance doors and interior rooms. If no master key is available, then each set should include building entrance key(s), keys to special use rooms such as electrical/mechanical rooms, fire alarm control panel room, fire sprinkler riser room, elevator equipment room, rooms that may contain hazardous material storage, etc. If the building has an elevator, each set should also include an elevator key.

For most applications, the 3200 series style is acceptable. For larger applications requiring numerous keys (up to 50), the 4400 series may be warranted.

Knox Box style descriptions, price lists, and order forms are are available by downloading the documents below, or by visiting their website by clicking here.

Please note: If ordering online, upon accessing their website, you will be prompted to enter a zip code. Enter 24016 then select "Roanoke Fire-EMS Department".