The Office of the City Clerk serves as the professional link between the citizens of the City of Roanoke and City Council, the governing body.

The City Clerk represents the affairs of the community by keeping records and maintaining archives for posterity and ensuring that decisions of the legislative body are properly recorded.

The Clerk's Office is responsible for the preservation of the official actions of the city's legislative body by recording and publishing Council minutes.

The Office also serves as a conduit of information by handling inquiries from citizens and other municipal departments, assisting the Council with correspondence, managing the appointments to the Council-appointed bodies, and handling research requests.

The City Clerk's Office stands at the center of a complex communication network to relay information about city government and its operation.