Communications

The Office of Communications keeps the public and city employees advised of city-related news and information. Staff coordinate, plan, promote, and deliver public information through the organization's communication channels.  In addition, this office assists the City Manager with event planning, communications campaigns, and media relations. Staff is also responsible for news releases, speech writing, digital newsletters, and print publications. The office serves as an advertising and marketing resource to city departments.

Media Inquiries


All inquiries from the media should be directed to the Communications and Media Officer at 540-853-6357 or by email for response. The city's Media Policy states that the most knowledgeable and informed city employee on a particular issue is the best city spokesperson. The Communications and Media Officer works with city staff to determine the best person to address the subject of the inquiry, and assists in arranging contacts and interviews for staff with the media.  

News Notifications


The Office of Communications regularly sends out MyRoanoke notifications about city news, events, and initiatives. Read our latest notifications.  To receive MyRoanoke notifications by e-mail click here and select the "Roanoke News" category.

Roanoke Valley Television


The Communications and Media Officer serves as a member of the Roanoke Valley Television Cable Committee and also hosts the city's monthly show, "Inside Roanoke," on RVTV, Cox Channel 3. Roanoke Valley Television is a Government and Educational Access Station, serving the City of Roanoke, Roanoke County, the Town of Vinton and their respective school systems.

FOIA Requests


The Communications and Media Officer serves as the city's official FOIA Officer. FOIA requests may be directed to Melinda Mayo by phone at 540-853-6357, by email or by fax at 540-853-1138. Click here to access a form letter which can be used to make a FOIA request.  You may also contact the FOIA Officer with questions you have concerning requesting records from the City of Roanoke, Va.