Inmate Mail

Regular Inmate Mail 

In order to maintain the security and safety of everyone, all regular inmate postal mail must be addressed as follows:

Smart Communications - Roanoke City Jail

INMATE NAME - ID NUMBER

3735 Franklin Road SW, #275

Roanoke, VA 24014-2260


The inmate’s name and ID number must be clearly printed on the outside of the envelope or postcard to ensure the mail is posted to the correct account. Mail not containing the inmate ID number and name will be “Returned to Sender.” 

 

All regular inmate postal mail (Postcards, letters, greeting cards, etc.) will be scanned into the system and available to the inmates to view via the inmate kiosks or tablets. 

Any other items sent to the P.O. Box will not be accepted. 

 

Mail sent to this P.O. Box will be destroyed immediately after being loaded into the MailGuard System. 

 

Inmates may subscribe to or receive through the mail any newspaper or magazine which is mailed directly from the publisher or an authorized vendor with the exception of the following: (1) pornographic or sexually explicit publications; (2) publications which violate United States Postal regulations; (3) publications which advocate the violent overthrow of the government of the United States or of a State, or which advocates violence or rebellion against government authority, under which the inmate is held, or; (4) any publication which may affect the security of the jail or the safety of those persons therein. The Sheriff’s Office is not responsible for lost or misplaced magazines or newspapers. Inmates may receive newspaper and magazine subscriptions at their own risk. Periodicals must be addressed as follows:

 

Roanoke City Jail 

INMATE NAME - ID NUMBER

324 Campbell Avenue SW

Roanoke, VA 24016-3625


Legal Correspondence

Legal correspondence, or legal mail, is considered mail which is sent to or received from a designated class of correspondents, such as a court, legal council, attorneys, or judiciaries. Legal correspondence must be addressed as follows:

Roanoke City Jail 

INMATE NAME - ID NUMBER

340 Campbell Avenue SW

Roanoke, VA 24016-3625