The City of Roanoke created a dockless mobility permitting program in June 2019. Before beginning operations, private electric scooter and bike providers are required to obtain a permit and adhere to program rules.
Generally, electric powered scooters and bikes should adhere to the same rule of the road as conventional bicycles. Roanoke has elected to not permit operation of scooters on sidewalks, on greenways, or in parks. Some areas will be "geofenced." That is, the vehicle will be automatically disabled or slowed when entering a geofenced area such as a park.
Operators should communicate with users about proper parking. Generally, scooters should be parked at the edge of sidewalk areas where they won't impede pedestrian traffic on sidewalks. Report improper parking or other problems directly to the operator. Each scooter is required to have a contact information label.
Comments, complaints, and compliments should be made to the operators. At this time, no permits have been issued. As of September 24, an application by Bolt Mobility has been approved and an application by Lime is under review.
Email us at Scoot@roanokeva.gov If you'd like to leave general comments about the program.