Credit and debit card payments for personal property and real estate taxes, business licenses, citywide invoices, and EMS bills may be made by phoning 800-272-9829. Jurisdiction code is 1006. Please note that a 2.45% convenience fee applies to all credit and debit card transactions.

Steps

Call 1-800-2PAY-TAX (1-800-272-9829), 24 hours a day, using a touch tone telephone. When prompted, enter jurisdiction code 1006 for the City of Roanoke.

• Press 1 for Personal Property Tax.
• Press 2 for Real Estate Tax.
• Press 5 for Business Licenses.
• Press 6 for City Invoices.

The system will prompt you for the information it needs to process your payment. Be sure to write down the receipt number the system provides in case there are questions about your payment.

Parking Citations

For parking citations, please call PARK Roanoke at 888-272-9829 use Jurisdiction Code 6246. A convenience fee applies to these services.

Payments may be mailed to City Treasurer, P. O. Box 1451, Roanoke, VA 24007-1451. Please be sure to include the bill, ticket, invoice, or account number you are paying and write that number in the memo field on your check. Returned checks are subject to a $35 fee in accordance with state law. For your protection, please do not mail cash.

Parking Citations can be mailed to PARK Roanoke, 117 Church Avenue, Southwest, Roanoke, VA 24011.

You can pay by cash, check, money order or credit card (Visa, Mastercard or Discover only, with a 2.45% convenience fee) at the City Treasurer's Office in Room 254 on the 2nd floor of the Noel C. Taylor Municipal Building at 215 Church Avenue in downtown Roanoke. Entering the building through the glass doors on Church Avenue, the City Treasurer's Office is immediately to the right. Payments are accepted in person Monday through Friday, 8 a.m. to 5 p.m., except city holidays. Please make checks payable to: Treasurer, City of Roanoke. Returned checks are subject to a $35 fee in accordance with state law. To avoid long lines near payment deadlines, consider paying by one of the other methods above.

You can drop a payment by check or money order in the City of Roanoke payment drop box in front of the Municipal Building at 215 Church Avenue, Southwest. Payments deposited in the drop box after 12:00 midnight of the due date will be assessed the late penalty. 

Returned checks are subject to a $35 fee in accordance with state law. For your protection, please do not leave cash. No postage is required to use the payment drop box.

To pay Parking Citations in person: visit Park Roanoke at 117 Church Avenue Southwest.