Pay Taxes & Bills

Tax Payments

Call 1-855-977-0866, 24 hours a day, to pay real estate or personal property taxes. 

Credit and debit card payments for personal property and real estate taxes may be made by calling 1-855-977-0866.  A convenience fee of 2.5% per transaction for credit card transactions (with a $1.95 minimum transaction), a flat $4.00 for debit card transactions, or a $1.50 for e-checks will be charged by the provider of online payment platform. The City of Roanoke does NOT receive any of these fees. Payment services on this site offer a convenient and secure option to pay your taxes. The tax balances on the online search system may not reflect adjustments or payments that are in transit.  

The system will prompt you for the information it needs to process your payment. Be sure to write down the confirmation number the system provides in case there are questions about your payment.

Parking Citations

For parking citations, please call PARK Roanoke at 888-272-9829 use Jurisdiction Code 6246. A convenience fee applies to these services.

  1. Online
  2. By Mail
  3. In Person

NOTE: Real Estate Tax amounts for the 1st and 2nd Installments (Due October 5, 2023 and April 5, 2024, respectively) have been updated to the payment portal. 

Visit to pay real estate and personal property taxes. 

Need a reminder when taxes are due? Sign up for MyRoanoke to receive email notifications. 

Click here to pay for Building Permits by Credit Card

Click here to pay Parking Citations by Credit Card

Contact Park Roanoke at 540-343-0585 for questions pertaining to parking citations.

Click here to pay EMS Bills by Credit Card

Click here to pay Real Estate, Personal Property Taxes, or Business License by Credit Card or eCheck

October 5 2023 - RE Insert

Online Payment Tutorials and Frequently Asked Questions

Locating your Account Number RE Statement Opens in new window

Paying Your Taxes Online Opens in new windowFIling and Paying for Your Business License Opens in new windowPaying as a Guest Opens in new windowFAQsNew Online Payment System

Watch this video to learn 

How to Locate your Real Estate Account Number.

Watch this video to learn 

How to Pay Your Taxes Online.

Watch this video 

to learn 

How to File and Pay for Your Business License.

Watch this video to learn How to Pay Your Taxes as a Guest.

Evelyn Powers, Treasurer, demonstrates the payment portal and explains the associated fees.

Click here to Pay City Invoices [Not Real Estate or Personal Property Taxes] by Credit Card or eCheck

Real Estate Taxes are due on April 5 and October 5. Personal Property Taxes are due May 31. 
 ***If the due date for real estate or personal property taxes falls on a holiday or a weekend, they are due on the following business day. 

 Please note that some financial institutions do not allow debits from savings accounts. Check with your financial institution to verify your account information is correct and electronic debits are allowed to avoid the $35.00 returned check fee. 

***Note: If using Autofill in any browser, disable it in settings before entering your information.

 Turning Off Autofill in Chrome:

  1. Click the Chrome menu icon. (Three dots at the top right of the screen.)
  2. Click on Settings.
  3. In the "Autofill" section, expand the area for which you wish to disable Autofill.
  4. Toggle the setting OFF if it is on. The system will automatically save your settings.

For questions regarding Personal Property payments contact the Treasurer's Office by phone at 540-853-2561 or via email