Legal Notices

Thank you for using the official website of the City of Roanoke, Virginia. Your use of this website indicates your knowledge and understanding of the following information, which is subject to change at any time without notice. Please email us or contact us or by phone at 540-853-2918 if you have any questions or comments about this or any other information on this website.

Site Content

The entire contents of are copyright 1996-2008 by the City of Roanoke, Virginia, unless otherwise noted. You may freely reproduce and distribute, for personal or non-profit use, any original text and data on this site produced by the city and not protected by password or other security method. In no case, may you reproduce or distribute material from in such a manner as to misrepresent the city's authorship or purpose of publication. Any information provided to the city through this web site, or through electronic mail, shall be the exclusive property of the city and the city shall be entitled, unless restricted by law or otherwise noted when you provide the information, to use such comments or information for any purpose whatsoever without notice, consent, or compensation to you.

We have worked hard to ensure the accuracy and timeliness of the material on Nevertheless, the City of Roanoke does not warrant the material on is free from error or will be suitable for any specific purpose. You agree not to hold the City of Roanoke, its officers, employees or agents liable for any losses caused by the use of or reliance on any information on You are encouraged to verify all information with the appropriate department or agency before relying on it for a particular purpose.

All information on is provided for informational purposes only and should not be construed as legal advice. If you have a question about how the law applies to a specific situation or occurrence, you should contact an attorney licensed in the Commonwealth of Virginia. Unless otherwise permitted or required, no information on shall be construed as legal notice by the city to you, nor shall any information you transmit to the city through or electronic mail be construed as legal notice by you to the city.

The Code of the City of Roanoke is published online as a convenience to citizens and the legal community. Although every effort has been made to ensure the accuracy of material published online, you are advised the only official edition of the City Code is the printed version maintained by the City Clerk. Downloaded versions are not official. Please note City Council may have made amendments, additions, or deletions to the City Code subsequent to the last supplementation of the online version of the Code. The printed version of the City Code is available for review in the Office of the City Clerk and all Roanoke City Public Libraries. For more information, please contact the Office of the City Clerk by phone at 540-853-2541 or via email.


It is the policy of the City of Roanoke that personal information about you will be collected only to the extent necessary to provide the services or benefits you desire; only appropriate information will be collected; and you will be given the reason the information is collected and be able to examine any related personal records about you which are maintained by the city. In order to use certain services offered at, you may be required to submit personal information about yourself. This information may include, but is not limited to, your name, address, account number, property information, and other information used to identify your relationship with the city. This information will be safeguarded in compliance with the laws of the Commonwealth of Virginia. Should you desire not to provide this information, we may not be able to offer you the services you desire. Certain parts of may make use of the web technology commonly known as cookies to enhance the services provided to you. You may disable cookies in the preferences of your web browser, but the services relying on cookies may not function correctly if you do. Certain information about you will be automatically recorded by virtue of your use of This information includes the Internet Protocol (IP) address of your computer, the parts of this web site you visited, the type of web browser you used, and the dates and times of your visits. No personal information (such as your name or email address) is automatically recorded when you visit this site.

Although the City of Roanoke will not initiate the release of information about you to other individuals or agencies without your knowledge and consent, you should be aware the city may be required by law to release certain information about you under certain circumstances. The City of Roanoke will strictly comply with the provisions of the Virginia Privacy Protection Act and the Virginia Freedom of Information Act in this regard, as well as with all other laws and court orders governing the release of your information. Personal information, including your electronic mail addresses, you furnish to the city for the purpose of receiving electronic mail from the city (such as through the MyRoanoke service), may be withheld from third parties upon your request.


The City of Roanoke is working aggressively to implement web accessibility standards to ensure access to by visitors with disabilities. If you have any suggestions for ways to improve accessibility, or if you desire an accommodation to make full use of this site, please contact us.

Security is a government computer system and is protected by federal and state laws. Any unauthorized access or changes to the material contained herein will be investigated by local, state, and/or federal law enforcement agencies. Unauthorized users may be fined, imprisoned, or both.


From time to time, may offer contests to increase interest in and traffic on the web site. In no case shall any purchase, fee, payment, or other consideration be required as a condition of entry in a contest. All random drawings will be witnessed to ensure fairness. Employees of the City of Roanoke and members of their households are not eligible to win any contest offered on All taxes and fees associated with the receipt of prizes are the responsibility of the winners. The City of Roanoke reserves the right to substitute prizes of equal or greater value for prizes advertised. The availability of prizes from a non-city donor shall not constitute endorsement by the city of the donor. Each individual contest may list additional rules for that contest.

References & Links lists information about or links to non-city entities for the convenience of users. The sites accessible through these links are not created, maintained, or controlled by the city, and the city makes no representations concerning their content. In no case shall mention of a non-city entity constitute an endorsement of that entity by the city, nor shall the failure of to mention a non-city entity constitute disapproval of that entity by the city. When lists entities in a particular category, every attempt is made to list all entities in that category, and to link to those entities' home pages when available.