Inspections
Most permits require at least one inspection and a list of required inspections are listed on the permit document.
Our web-based permitting system, eTRAKiT, is the best way to manage your inspections. eTRAKiT shows all inspections associated with your permit(s), results for all inspections, the inspector that will review your project, and allows you to schedule inspections at your convenience – all through your computer or mobile device.
If you are a contractor and need an eTRAKiT account, please contact us. For homeowners, you can simply create a Public Account.
Scheduling Inspections
Inspection requests placed before 4:00 p.m. will be scheduled for the following business day. Any request received after 4 p.m. will be placed on the schedule for the second working day. To avoid possible re-inspection fees, work must be ready prior to the inspector’s visit.
Preferred Method – eTRAKiT
Simply log-in, select your permit and select the inspection(s) that you wish to schedule. Set the date, confirm or edit the contact information, and add any special instructions.
Automated Phone Scheduling (IVR) – 540-208-5431
Before calling make sure you have the following information available:
• Permit number
• Inspection type (IVR Code)
• Special instructions (a.m. or p.m. inspection; inspector to call before coming, etc.)
• Phone number and contact name recommended to be left to ensure timely and accurate scheduling.
IVR codes are listed on your permit document, please see below for additional IVR resources.
Detailed IVR Instructions Residential IVR Codes Commercial IVR Codes
Daily Inspection Schedule and Day of Inspection Changes
Inspectors are typically in the field from 8 AM - 4 PM and in the office after 4 PM each day. If you need to change, modify or provide additional instructions to the inspector the day of the inspection please check the daily inspection schedule and call the assigned inspector directly. You can also use the daily inspection schedule or your eTRAKiT account to view inspection results.
Expired Permits and Prohibition on Inspections
Permits expire if the approved work is not started within 6 months or if there is no activity recorded by our staff (no inspections performed) in a 6-month period. No work should be done under an expired permit and inspections cannot be scheduled or performed for an expired permit. If your permit has expired, you must submit a written request for an extension to the Deputy Building Commissioner for plan review. Expired permits may affect your ability to obtain future permits.
Priority Inspections
Footings, foundations, and water and sewer line inspections will be given a priority when requested to assist you in pours and covering open excavations.Such requests should be coordinated directly with the assigned inspector.
Other Considerations
Inspectors are not allowed to inspect an occupied residence without a responsible party (usually the permit holder) present with them during the inspection.
Severe weather conditions may affect our ability to perform inspections. If inspections are cancelled due to weather, the inspector will contact you if you have provided a call back number when the inspection was requested.