Who We Are

Who We Are

Roanoke Fire-EMS is a full-service fire and emergency medical service agency providing basic and advanced pre-hospital life support, fire prevention and education programs, fire suppression services, arson detection, vehicle extrication, and tactical heavy rescue. We also support a regional hazardous materials team. In addition to housing firefighting and EMS personnel and apparatus, fire-EMS stations are neighborhood resources. Fire-EMS personnel at these sites help distribute important city documents, teach children about fire safety, and provide a safe place for lost children and adults.

Our department operates 10 fire engines, four aerial ladder trucks, eight ambulances, 1 part time ambulance, and three command vehicles seven days a week, 24 hours a day. Firefighter/EMTs operate out of 11 stations with 14 pieces of front-line fire apparatus, 8 front-line EMS units, one medium-squad and one HazMat unit.

Aministrative offices, including the Office of the Chief and the Fire Marshal's Office are housed on the third floor of Station 1 located at the intersection of Franklin Rd. and Elm Avenue.

Historic Station 1 located at 13 Church Avenue in downtown Roanoke remains open for tours by request. To schedule a tour, call 540-853-5785.

Our customers are every citizen and visitor to the City of Roanoke. We serve a resident population of approximately 97,000 in an area of 43 square miles.

Roanoke Fire-EMS holds a Class 2 rating from the Insurance Service Organization, the highest rating given to a Virginia fire department, and one of only 5 such ratings awarded in the state. This rating helps our community by bringing lower insurance rates to homeowners and businesses. Roanoke Fire-EMS is also an Internationally Accredited Agency. The Department was first accredited in 2002 then again in 2007and is in the process of Re-Accreditation for 2012.

The Department believes in fire prevention and public education. To schedule a visit from the firefighters or to tour a station, contact Tiffany Bradbury, Fire Prevention Specialist at 540-853-5785.

We invite you to stop by any of our stations any time to learn more about what we do!