Information Technology

Information Technology

Technical Support: responsible for managing and supporting servers, the local and wide-area enterprise network and wireless access serving the downtown complex and remote facilities. This division is also responsible for network security, database support and support of the City's telephone system.

Application Support: provides comprehensive services in the deployment of new application systems, support and enhancement of existing business systems, process re-engineering, contract management and day-to-day problem identification and resolution.

eGovernment: researches and evaluates emerging technologies to develop a strategy for deployment of major information technology initiatives throughout the City.

Geographic Information Systems (GIS): provides geographic information to citizens and staff through the Internet, Desktop Applications, Databases and Mapping products. GIS is being used to enhance existing business systems by providing an easy way to view data according to geographic location.

Information Technology Strategic Plan