"We support City Council’s Vision Statement in an enthusiastic environment with knowledgeable professionals by providing courteous, efficient and timely accessibility to official public records through the use of current office technology. Using a team-oriented approach, we provide a link between City Council, citizens and all other customers."
The Office of the City Clerk, a time honored and vital part of local government exists throughout the world and is the oldest among public servants and provides the professional link between the citizens, the local governing bodies and agencies of government at other levels and serves as the information center on functions of local government and community. The City Clerk is one of five Council Appointed Officers. The Clerk is charged with the responsibility of keeping a record of all proceedings of the City Council and serves as Custodian of the City Seal. The City Clerk's position is set forth in the City Charter and the duties are described in the City Code.
All records in the Clerk’s Office are open to inspection at any time during regular business hours. All official City documents are maintained in the City Clerk's Office as permanent records and include ordinances and resolutions, contracts, deeds, leases, agreements, City Council minutes, etc. Records dating back to the mid-1800’s are maintained both on and off site. Only information regarding Council's written agendas, agenda reports, and correspondence from July 7, 1986 through the present may be accessed online. Information prior to July 7 may be researched by contacting the City Clerk's Office. All permanent records are considered part of the State's Public Records Act and must be maintained accordingly. Staff is trained to respond to governmental requests for information/research and citizen requests.
In addition to providing staff support for the Mayor and Members of the Roanoke City Council, the City Clerk’s Office staffs the Legislative Committee, Greater Roanoke Transit Company Board of Directors, Roanoke Valley Regional Cable Television Committee, Mayor’s Committee for People with Disabilities, and Board of Fire Appeals.
The Roanoke City Code may be accessed on the Internet at www.roanokeva.gov. Working with Municipal Code Corporation, the Clerk’s Office ensures that the City’s Code of Ordinances is updated on a quarterly basis.
The Office of Clerk of Council is committed to providing quality service for the Members of City Council and for the citizens of the City of Roanoke. Members of the office staff are trained to address the constantly changing world of technology and participate in on-the-job training programs in order to provide the most efficient and expedient retrieval of records.
Stephanie M. Moon Reynolds, MMC, City Clerk
Virginia Municipal Clerks Association
2009 "Clerk of the Year"