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Roanoke Police Department
Accident Reports and Report Verification
Welcome to the Roanoke Police Department Report Verification and Accident Report Request Center. On October 1, 2008 the Roanoke Police Department began using a new system for citizens and insurance companies requesting accident reports. The system that receives and responds to requests for accident reports is TRACView, which is owned and maintained by DOCVIEW LLC. If you are a citizen requesting a report simply click on the link below.
If you are a representative of an insurance agency requesting a report you must create an account. To create and account or to request a report if you already have an account click on the link below.
The cost of each report is $10. Insurance companies will receive a bill from TRACView. Citizens must have a credit card and access to the internet to purchase a report. If a citizen does not have access to the internet or a credit card he/she can visit the Roanoke Police Department at 348 Campbell Avenue, SW and request a report. A citizen who requests a report this way must pay the $10 fee to the Roanoke Treasurer's Office before receiving the report. Reports will not be mailed.
As a public service the Police Department makes certain reports available for verification to victims, parties involved in motor vehicle accidents, victims' attorney(s) or their insurance companies. There is a $10.00 fee for report verification as set forth in the City of Roanoke Fee Compendium established by the Roanoke City Council. With the exception of a Motor Vehicle Accident Report, verifications are NOT the actual completed report, but simply proof the complainant/victim made a report and a listing of any stolen articles.
Report verification for incidents that are not Motor Vehicle Accidents may be requested by completing as much of the “Request for Police Information” form as possible. A copy of the form may be picked up at the Police Department or down loaded by clicking the above highlighted form name. To receive a report verification for an incident that is NOT a motor vehicle crash, visit the Police Department or mail the completed form, along with a self addressed stamped envelope (SASE), to:
Roanoke Police Department
Report Verification
348 Campbell Ave SW
Roanoke VA 24016
Information needed to locate a motor vehicle crash report at TRACView can be found on the “Accident Exchange Information Form” given the drivers by the investigating officers. You can view or print the Accident Exchange of Information form by clicking this link to find the locations of the information. Citizens without access to the internet or a credit card, must come to the police department in person to request a copy of a motor vehicle crash report. These citizens will be required to pay the Treasurer's office in advance of receiving their report.
For more information about TRACView click on the link above titled "TRACView."
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