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E-911 Control Center



The Mission of the City of Roanoke E-911 Center is to serve as the critical link between our citizens and public safety providers with the highest level of integrity. We are dedicated to supporting all public safety departments in their quest of protecting life, saving property and assisting the public. Our standard is excellence and our model of success is teamwork. The City of Roanoke E-911 Center is proud to be nationally accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA)

Receive and dispatch all 911 calls for service originating within the City of Roanoke, answer non-emergency calls for service, and handle all radio communications from Police, Fire, and EMS Personnel. Coordinate with other jurisdictions on significant events that may affect the City, its citizens, and its interest's.

Weekends, Holidays, and after 5:00 P.M. everyday we handle emergency calls for the Child Abuse Hotline, Public Works and numerous other city departments.
  

2007 Annual Summary of Investigations
2007 Public Education Report

Mailing Address
215 Church Ave., S.W.
Municipal South- Room 150
Roanoke, VA 24011

Main Phone Number
Non-emergency 540-853-2411

Other Phone Numbers
Emergency Dial 9-1-1
Non-emergency:
On-duty Supervisor: 853-2411
Manager Michael Crockett: 853-2945

Fax Number
540-853-1356

E-mail Address
Office Hours
8:00 A.M. 5:00 P.M. Mon-Fri

Hours of Operation
24 hrs

Legal Notices
  November 21, 2008