As a team of dedicated professionals, we strive to provide equitable and accurate assessments on all real estate. We are committed to providing exceptional customer service and comprehensive real estate information. We will accomplish this through a collaborative effort, with continuous learning, and an emphasis on hard work.
The Office of Real Estate Valuation will be the recognized leader in the field of real estate assessment through the implementation of innovative technology and our commitment to the highest standards of professionalism. As a result, we will support City Council’s vision and have a positive impact on the quality of life for the City of Roanoke.
The Office of Real Estate Valuation (real estate assessor's office) is the City department responsible for appraising all real property at 100% of market value each year. The appraisals are used to calculate the annual real estate tax bill for each property owner in the City. The assessor's office analyzes parcel sales, land subdivisions, zoning changes and updates and maintains building and property characteristics. The office also manages the tax abatement programs and evaluates trends that affect market value of real property; such as: sales prices, construction costs, rent, income/expense statements, etc.