Key Businesses and Business Activities

Key Businesses and Business Activities

Provide support services and maintain official records for City Council and its committees; and coordinate meetings, receptions, luncheons, employee service awards and other special activities as requested by City Council.
Maintain the City Code and its supplements.
Maintain records of various authorities, boards, commissions, and committees appointed by Council.
Provide prompt, courteous services to the general public to improve the quality of communication and respond to all inquiries/complaints in an efficient and professional manner.
Ensure adequate staffing, training and development in order to provide professional services to the Members of Council, the City Administration and the general public.
Maintain the highest standard of equipment and network system offered by the Department of Technology for greater efficiency; and seek new technology to improve the workflow and services to the Members of Council, City offices, and citizens of the City of Roanoke.
Participate in the Records Retention and Destruction Program as promulgated by the State Department of Archives.