Roanoke Fire-EMS is a full-service fire and emergency medical service agency providing:
  • Fire suppression services
  • Basic and advanced pre-hospital life support
  • Fire prevention and life safety education programs
  • Fire investigations
  • Heavy tactical rescue (HTR)
  • Swift water rescue (SWR)
  • Regional Hazardous Materials Team
  • Vehicle extrication
In addition to housing firefighting and EMS personnel and apparatus, Fire-EMS stations are neighborhood resources. Fire-EMS personnel at these sites help distribute important city documents, teach about fire and life safety, and provide a safe place for lost children and adults.

This department exists to protect and preserve the lives and property of residents and visitors of the City of Roanoke from damage or loss due to fire, medical emergencies, environmental hazards and traumatic accidents.